There are no customs or import fees for deliveries within the EU. Orders outside the European Union will be charged at the net price. In this case, the Austrian VAT rate of 20 % will be automatically deducted when you complete your order. Since these possible costs differ from country to country, unfortunately, we cannot give you any reliable information about them. Please contact your local customs office for further information.
Depending on where you live, your country’s customs office may impose a few additional charges on your order: import fees, declaration fees, import duties and / or taxes.
For all online orders, all the fees required for customs clearance are the sole responsibility of the customer. These potential costs differ from country to country and will be charged upon arrival at the local customs office. INA KENT has no control over these charges. We are obligated to state the value of your order (i.e. the price) directly on your package. We recommend that you contact your regional customs office for reliable information.
Please also note that occasionally, customs agents may delay the delivery of packages at their discretion.