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Return Policy
If you are a consumer as defined in the Austrian Consumer Protection Act and a contract has been concluded using exclusively one or more means of distance communication, such as telephone, letter, fax, email, order form or webshop form, you may cancel your contract or contractual acceptance without giving any reason within fourteen days, beginning on the day you receive your product. You are deemed to have cancelled your contract in due time if you electronically or otherwise send your cancellation notice on the last day of the above fourteen-day period. If you cancel your contract, you must return the product received in its original packaging and without any signs of use. If you have used the product, you must pay Kent reasonable compensation, including compensation for a loss of the product's fair market value resulting from such use; mere acceptance of the product shall not constitute a loss of value. You are expressly required to bear all costs and shipping charges incurred in returning the product. Kent concurrently undertakes to refund your payment to you.